Phase 1: Discovery
We take the time to get to know you and your brand
This phase can be the most exciting and emotionally frustrating since we will be taking a deep, honest look at your business.
The Past, Present and Future
We would like to get to know how your company came to be, what obstacles it faced in the past, and how you overcame these hurdles. In this section, we take the time to better understand your short-term goals and long-term vision for your company. Share your dreams of the future with us so that we can make them a reality.
You may already be aware of who your customers are, where your leads are coming from, and how you currently convert those leads into paying customers. However, how are you servicing your customers after you’ve made the sale? This is known as lifecycle marketing and it is a vital aspect of every business. Furthermore, have you been tracking Customer Satisfaction (CSAT) or Net Promoter Score (NPS) ? These, too, are keys to success that will give you an advantage over your competition in any given market.
Nowadays, customers have nearly infinite options when making a purchase. Gone are the days of “Coke or Pepsi.” Thanks to the wonders of the internet, small companies can now compete on the same playing field as large corporations. In the past, these larger organizations dominated the airwaves for market position. Not anymore. It is important for us to understand who your main competitors are and why a consumer would be more likely to buy from you. Is there enough differentiation between yourself and your competitors? We will help your company stand out in the industry.
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Full-Service Digital Marketing